Chicago Local Transportation
Chicago Transit Authority:
Customer Service Phone: 1-888-YOURCTA
(1-888-968-7282)
Hearing Impaired: 1-888-CTATTY1
(1-888-282-8891)
Email: ctahelp@transitchicago.com
RTA Travel Information RTA Travel Info. line: 1-312-836-7000
Hearing Impaired: 1-312-836-4949
web: http://www.transitChicago.com
Chicago Card Plus offers numerous benefits:
*
Fare Choices - Choose between Pay-Per-Use fare payment,
where full fares and transfers are deducted from your online
account each time you ride, or 30-Day Passes, which provide
unlimited rides for 30 consecutive days beginning with the
first ride taken using your Chicago Card Plus.
*
Lower Fares - Chicago Card Plus Pay-Per-Use customers pay
$1.75 full fare and 25¢ transfer. Customers who pay
with cash or use Transit Cards at rail stations pay $2 full
fare. Transfers are not available when paying cash.
*
Fare Bonus - All Pay-Per-Use customers will earn a $2 bonus
for every $20 of added value. Chicago Card and Chicago Card
Plus are the only fare payment options that provide this
bonus.
* Online Reloading - Pay-Per-Use customers will have their
accounts automatically reloaded each time their account
value falls to $10. Accounts will be reloaded with the customer's
pre-selected reload amounts. 30-Day Pass customers will
have their accounts reloaded with a new 30-Day Pass on the
27th day of each 30-day cycle. The new 30-day cycle will
not begin until the first ride is taken following completion
of the current 30-day cycle.
*
Quicker Boarding - To board a bus or enter through a rail
station turnstile, simply touch Chicago Card Plus to the
touchpad on the front of rail station turnstiles and bus
fareboxes on all CTA and Pace buses.
*
Protected Fares - If a Chicago Card Plus is lost, stolen
or damaged, simply go online or call the CTA to report the
problem. A replacement card will be issued and the balance
in the account at the time the CTA was notified of the theft
or loss will be available to the cardholder. Account Management
- Fare transactions can be viewed for each card in an account,
and personal information can be changed by visiting www.chicago-card.com
or by calling CTA Customer Service at 1-888-YOUR-CTA (1-888-968-7282),
Monday through Friday, 7 a.m. to 8 p.m.
Where can I order a Chicago Card Plus®?
A Chicago Card Plus can be ordered online, through the mail,
by calling 1-888-YOUR-CTA (1-888-968-7282), Monday through
Friday, 7 a.m. to 8 p.m. or at CTA headquarters at 567 W.
Lake Street during regular CTA business hours.
