Chicago
Local Transportation
Chicago
Transit Authority:
Customer
Service Phone: 1-888-YOURCTA
(1-888-968-7282)
Hearing Impaired: 1-888-CTATTY1
(1-888-282-8891)
Email: ctahelp@transitchicago.com
RTA Travel
Information RTA Travel Info. line: 1-312-836-7000
Hearing Impaired: 1-312-836-4949
web: http://www.transitChicago.com
Chicago Card
Plus offers numerous benefits:
*
Fare Choices - Choose between Pay-Per-Use fare payment, where
full fares and transfers are deducted from your online account
each time you ride, or 30-Day Passes, which provide unlimited
rides for 30 consecutive days beginning with the first ride taken
using your Chicago Card Plus.
*
Lower Fares - Chicago Card Plus Pay-Per-Use customers pay $1.75
full fare and 25¢ transfer. Customers who pay with cash or
use Transit Cards at rail stations pay $2 full fare. Transfers
are not available when paying cash.
*
Fare Bonus - All Pay-Per-Use customers will earn a $2 bonus for
every $20 of added value. Chicago Card and Chicago Card Plus are
the only fare payment options that provide this bonus.
* Online Reloading - Pay-Per-Use customers will have their accounts
automatically reloaded each time their account value falls to
$10. Accounts will be reloaded with the customer's pre-selected
reload amounts. 30-Day Pass customers will have their accounts
reloaded with a new 30-Day Pass on the 27th day of each 30-day
cycle. The new 30-day cycle will not begin until the first ride
is taken following completion of the current 30-day cycle.
*
Quicker Boarding - To board a bus or enter through a rail station
turnstile, simply touch Chicago Card Plus to the touchpad on the
front of rail station turnstiles and bus fareboxes on all CTA
and Pace buses.
*
Protected Fares - If a Chicago Card Plus is lost, stolen or damaged,
simply go online or call the CTA to report the problem. A replacement
card will be issued and the balance in the account at the time
the CTA was notified of the theft or loss will be available to
the cardholder. Account Management - Fare transactions can be
viewed for each card in an account, and personal information can
be changed by visiting www.chicago-card.com or by calling CTA
Customer Service at 1-888-YOUR-CTA (1-888-968-7282), Monday through
Friday, 7 a.m. to 8 p.m.
Where can
I order a Chicago Card Plus®?
A Chicago Card Plus can be ordered online, through the mail, by
calling 1-888-YOUR-CTA (1-888-968-7282), Monday through Friday,
7 a.m. to 8 p.m. or at CTA headquarters at 567 W. Lake Street
during regular CTA business hours.
